Thanks Giving returns! Up to 60% off selected species! While stock lasts!
Please see below in the quick expandable form
NO INTERNATIONAL LIVE ANT SALES - No exceptions
All orders made to overseas addresses containing live ants will be cancelled and refunded, minus a $15 restocking transaction fee.
When purchasing from this site you agree to the following:
Any customers who purchase ants from us for the purpose of resale overseas will be reported to the governing Authorities and prosecuted.
Australian Residents in Western Australia and Tasmania
Please note that the above policy also applies to Western Australia and Tasmania. You will be unable to purchase live ants for distribution over your state lines due to Biosecurity laws.
We will be working with state authorities to work around this in the future.
Shipping Live Ants - Australia Wide (excluding Western Australia and Tasmania)
We ensure all our ants are packaged appropriately so they arrive at your door in the very best condition. If something should happen to your ant(s) on their way to you, please contact us within 12 hours of arrival so that we can replace or refund your purchase.
We only send live ants via express delivery and they will often require a signature to make sure they are not left anywhere where their condition would be compromised.
Orders containing queens are only sent on Mondays when the temperature does not exceed 32 degrees Celsius.
Orders placed after 6PM on Sundays will be shipped the following week as we package our orders on Sunday nights.
Please understand that this is to ensure that your ant(s) arrive in the best condition and are not left out in the elements of sun, wind and rain but also to allow for down time as we are a small business with minimal employees.
You will be provided with your tracking number after your ant(s) have been shipped so you will know when to expect your order and make suitable arrangements for collection.
You as the customer need to be aware of your states laws and restrictions.
As mentioned above, due to biosecurity in Western Australia and Tasmania, we are unable to send ants to these states.
In future, we hope to have partners in these states to be able to stock local ant species for distribution.
Shipping Products - Australia Wide
Product orders will be shipped via Australia Post and you will be provided with shipping options at checkout. Orders will be shipped within 2 business days (unless combined with a live ants order, in which case they will be shipped on the next suitable Monday or Tuesday.
Product only orders are able to be left without signature.
Please let us know at check out if you would like delivery without signature.
NOTE: During the COVID-19 pandemic some shipping times are delayed.
We apologies for shipping delays and appreciate your patience.
3-10 business days
1-3 business days
Shipping Products - World Wide (currently unavailable)
Stay tuned! Join our mailing list or follow us on Facebook or Instagram for updates on international shipping!
Shipping estimates will be affected by the Christmas rush period. We recommend placing orders as early as possible prior to Christmas to ensure you receive your order on time.
Our team at The Ant Lab love the holidays! We will take a brief 2 week break from the 22nd December until our first day back on the 5th January. Please note that you will still be able to reach us during this time and place orders, your orders will be confirmed and shipped starting the following week on the 10th January. Please be patient with our team as it may take longer to get back to you then usual.
Live Arrival Guarantee - Express Mail Only
The Ant Lab provides a live arrival guarantee for all of our queen ants.
If your ant(s) arrive deceased, a refund or replacement is available provided the below conditions are met:
- Adequate proof is provided within 12 hours that the queen was not alive at time of arrival
- Ants must be collected from any postal service within 12 hours of any attempted delivery
- Worker ants, eggs, larvae and cocoons are not covered by this or any guarantee
If the above conditions are met, a replacement queen will be sent to the same address the following week. If a replacement is not available, a refund or store credit will be given minus shipping costs.
NOTE: This guarantee also applies to our range of cleaner insects (springtails and isopods) if all members arrive deceased.
Please ensure the correct environment for breeding purposes to ensure maximum survival rate and generational continuation of your clean-up crew.
Fertile Queen Guarantee
When you purchase a queen from The Ant Lab, we guarantee fertility!
Establishing fertility (the ability to produce workers) can be up to a few months for confirmation, so please have patience.
We do not sell queens with wings unless proven breeders (with workers), as queens are most likely to shed their wings after mating.
At point of sale, all of our queens have a minimum of a brood (eggs, larva or pupa) or when advertised, with workers, thereby proving fertility.
If you purchase one of our founding stage queens and only drones (males) are produced, we will replace her or give store credit if out of ant stock.
Please contact us directly at firstname.lastname@example.org regarding returns and include your order number.
Queens and Colonies
The Ant Lab guarantees live arrival of all purchased queen ants.
This guarantee does not extend to workers, pupa, larva or eggs, due to the shipping process and other unforeseen circumstances, brood and workers may be eaten by other workers, other brood or the queen herself.
As such, once received we do not offer any refunds or replacements for queens unless the "live arrival guarantee" conditions are met.
The Ant Lab does NOT offer refunds for change of mind on live ant purchases.
To ensure you purchase the correct ant, please read the information provided in each ant's description and enquire with other sources or with us directly to ensure your ability to care for each of our six-legged friends.
Due to the nature of ant keeping and unknown environmental factors within your home, we do not offer a refund of replacement for queens who have passed after their arrival period.
Please take the time to reduce environmental factors that could harm your ants before purchasing. We have provided a quick information guide to assist in this, so please read at your leisure.
Ant Keeping Products
All of our products are covered by Australian consumer laws.
Change of Mind (excluding live ant sales)
Our change of mind policy extends 14 days. If 14 days have gone by since your purchase, we will be unable to offer you a refund or exchange.
We offer a full refund within 14 days, minus shipping, for change of mind purchases.
Items must be returned unopened/unused in original condition, at the expense of the purchaser.
If returning a single item from a multi-purchase order, you will be refunded the single item cost.
Please contact us directly via our email email@example.com regarding returns and include your order number and receipt/proof of purchase.
Replacement of Damaged Parts
We offer a full range of replacement parts in case of damage during shipping free of change.
Please notify us within 48 hours of receiving your package with adequate proof of the damaged parts of your order for us to send out replacement parts in a timely manner.
After Purchase Replacements
We offer the same full range of replacement parts encase of damage sustained by the owner into the future, please contact us with information regarding the item name and if possible your order number and we will be able to supply a quote for the part at cost/part and postage.
Ant Food and Cleaner Insects
We do not offer refunds on food items (liquid sugar, seeds, etc.) or our range of cleaner insects (springtails and isopods).
Here at The Ant Lab, we endeavour for people to purchase cleaner insects from local suppliers to ensure 100% live sales and reduce mail travel/costs.
We offer a replacement for 100% deceased arrival of cleaner insects.
It's up to our customers to contact us regarding returns, exchanges, refunds, replacement parts and/or information regarding our returns address.
Packages sent to the incorrect address cannot be processed or refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need an exchange for the same item, send us an email at firstname.lastname@example.org
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping an item over $75.00 AUD, we recommend using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Sale Items (if applicable)
Only full priced items may be refunded. This does not include discounted items for promotions and events, only items marked as 'Clearance' or 'Sale'.
Unfortunately, clearance and sale items will not be refunded.
Refunds (if applicable)
Once your return is received and inspected by our returns personnel, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval/rejection of your refund.
If you are approved, then your refund will be processed and a credit will automatically be applied to your original method of payment, within a time dependant on bank and payment selection. We apologise that we are unable to be more specific.
Late or Missing Refunds (if applicable)
If you haven’t received a refund within 3 business days, contact your credit card company.
It may take some time before your refund is officially posted.
Or contact your bank. There is often some processing time before a refund is posted.
If you still have not received your refund, please contact us at email@example.com
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information(including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use GoDaddy to power our online store.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org
This website is operated by The Ant Lab. Throughout the site, the terms “we”, “us” and “our” refer to The Ant Lab. The Ant Lab offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted by GoDaddy. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the terms will result in an immediate termination of your services and possible legal action if required.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall The Ant Lab, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. Some queen ants and ant colonies offered for sale by The Ant Lab have the potential to cause injury or illness via stinging and biting. In certain persons, although unlikely, the venom may initiate an anaphylactic response. No ants should be handled unprotected and adequate safety precautions must be taken when caring for the ants. The Ant Lab will not be held liable for any injury or illness obtained due to or as a result of the purchase of ants.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless The Ant Lab and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Australia.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at email@example.com.
Here at The Ant Lab, we are setting a standard for the ant-keeping community both in the way that we conduct sales but also in Purchases and general ant-keeping standards.
We care for our ant's overall well-being and will not conduct business with people who have prior voiced or shown poor treatment/ethics towards their ants or unprovoked aggression towards other ant keepers.
In contacting us or having been contacted by a member of our team you(the seller) must agree to the following terms and conditions,
Your queens must;
We (The Ant Lab) agree to provide a deposit of half the agreed-upon value of the purchase on the day of postage.
Full payment along with reimbursement for postage costs + standard padding cost will be transferred once your package has arrived and the above conditions checked.
This process will be videotaped for quality control and all deceased/injured queens pictured will then be provided to the seller upon request.
All deaths and injury's during postage will be absorbed by the seller(you) as their loss and re-reimbursement will be provided to The Ant Lab where more than 50% of the Posted stock is found to be deceased and/or defective. Extra coverage on a package is up to the discretion of the sender.
Failure to agree to & meet these terms and conditions will incur your details being added to a "black list" for all future sales and purchases from The Ant Lab and its direct partners. Other online sites and sellers may also be notified of such occurrences to protect the greater ant keeping community from scams and poor quality ethics.